Official Privacy Policy

44roya Privacy Policy – Malaysian Player Data Protection

Your privacy is our priority. This document explains transparently how 44roya collects, stores, uses, and protects your personal information — without confusing fine print.

Updated: January 2026 256-bit SSL Bahasa Malaysia
Effective 1 January 2026 — Version 2.4
256-bit SSL Encryption

All data transmitted between your device and 44roya's servers is fully encrypted using the same technology employed by Malaysia's leading banks.

No Data Selling

44roya has never sold, rented, or commercialised your personal information to any third party for marketing purposes.

Data Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time through your account settings or our support team.

Transaction Confidentiality

Your transaction history and game activity are strictly confidential and will not be disclosed to anyone without your written consent.

Quick Summary: 44roya collects only the data necessary to operate the platform securely. We do not sell your data. You may request a copy, correction, or deletion of your data at any time. 256-bit SSL encryption protects all communications between you and us.

1Introduction & Purpose of This Policy

This Privacy Policy ("Policy") describes how 44roya ("We", "Platform") collects, processes, stores, and protects the personal information you provide to us when using our platform, website, or mobile app.

We take every player's privacy seriously. In today's digital world, personal data is an asset that must be carefully protected. That is why this Privacy Policy is written in clear, plain language — not legal jargon that only causes confusion.

By registering or using the 44roya platform, you agree to the data collection and usage practices described in this document. If you do not agree, please stop using the platform and contact us to close your account.

This Policy takes effect on 1 January 2026 and supersedes all previous versions.

2Types of Personal Data We Collect

44roya collects various types of information depending on how you interact with our platform. Here is a full breakdown:

Data Categories Sample Information Primary Purpose
Identity Data Full name, date of birth, IC/passport number KYC verification, account security
Contact Data Phone number, email address Communications, OTP verification, support
Financial Data Bank account number, digital wallet number Deposit & withdrawal processing
Technical Data IP address, device type, browser Security, fraud detection
Usage Data Game history, deposits, login activity Service improvement, compliance
Communication Data Support chat logs, complaint tickets Issue resolution, quality assurance

We only collect data that is strictly necessary to operate our services. No excess data is collected solely for commercial purposes or irrelevant profiling.

44roya does not collect biometric data (fingerprints, facial recognition) except as part of certain device verification processes that run entirely on your own device and are never transmitted to our servers.

3How We Use Your Data

The data we collect is used for the following purposes, all of which are directly related to operating the 44roya platform safely and efficiently:

  • Operating and maintaining your account — ensuring you can log in, play, and manage your account smoothly.
  • Processing financial transactions — deposits and withdrawals are processed using the payment information you provide.
  • Identity verification (KYC) — keeping the community safe by verifying that all users are real individuals who meet the age requirement.
  • Fraud detection and prevention — technical and behavioural data is used to detect and block suspicious activity that could compromise the safety of other players.
  • Platform enhancement — usage data helps our technical team identify areas for improvement.
  • Service communications — sending important account notifications, transaction confirmations, and security updates.
  • Legal compliance — complying with applicable legal and regulatory obligations, including anti-money laundering laws.
We do not use your data to make automated decisions that significantly affect your rights without human review.

4Data Sharing with Third Parties

44roya does not sell, rent, or transfer your personal data to third parties for marketing or commercial purposes. However, there are limited situations where data must be shared to keep the platform functioning:

  • Payment providers: DuitNow, FPX, Touch 'n Go, Boost, and GrabPay receive the transaction information necessary to process your deposits and withdrawals.
  • Identity verification services: Approved third-party KYC providers receive a copy of identification documents for verification purposes only.
  • Technical service providers: Cloud infrastructure and security providers that process data on behalf of 44roya under strict confidentiality agreements.
  • Legal authorities: Competent authorities may request specific information based on a court order or valid legal requirement.

All third parties that receive your data are bound by data protection agreements requiring them to safeguard your information to the same or higher standard that we apply.

If 44roya is involved in any form of acquisition or business merger, players will be notified in advance and given a choice before any changes to data protection take effect.

5Data Retention & Security Measures

The security of your data is a responsibility we take very seriously. The following are the layers of protection we apply:

  • Encryption in transit: All communications between your device and 44roya's servers are secured with TLS 1.3 / 256-bit SSL.
  • Encryption at rest: Sensitive data such as financial information is encrypted when stored in our database.
  • Access controls: Only staff who require access on a need-to-know basis may view player personal data, and every access is carefully logged.
  • 24/7 Monitoring: Our security systems monitor for any unusual activity or unauthorised access attempts around the clock.
  • Regular security testing: Security audits and penetration testing are carried out periodically by independent experts.

Data retention periods depend on the type of data and legal requirements. Active account data is retained for as long as the account exists. Closed account data is retained for 7 years to meet legal compliance requirements before being securely deleted.

6Cookies & Tracking Technologies

44roya uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:

  • Essential Cookies: Required for the platform to function properly — including login session management and security. Cannot be disabled.
  • Performance Cookies: Collecting anonymised data on how users interact with the platform to help us identify areas for improvement.
  • Functionality Cookies: Saving your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. Cookie data is not shared with advertisers or third-party marketing networks.

7Your Rights as a Data Owner

As the data owner, you have the following rights, which you may exercise at any time:

Right of Access

Request a copy of all personal data we hold about you in a readily readable format.

Right to Rectification

Request correction of inaccurate or incomplete personal data in your account.

Right to Erasure

Request deletion of your personal data ("right to be forgotten"), subject to legal requirements.

Right to Object

Object to the processing of your data for specific purposes, including direct marketing.

Right to Portability

Receive your data in a structured format that can be transferred to another platform where applicable.

Right to Restrict Processing

Request restriction of your data processing while a dispute or review is in progress.

To exercise any of the above rights, contact our data protection team via live chat or email at [email protected]. Requests will be processed within 30 days.

8Child Data Protection

The 44roya platform is exclusively for users aged 18 and above. We do not knowingly collect, store, or process personal data of minors.

If you believe a child has registered or provided personal information to us without parental or guardian consent, please contact us immediately. We will take prompt steps to investigate and delete the relevant account and data.

Parents and guardians are encouraged to use parental control software and have open conversations with their children about the risks of accessing online gambling platforms.

9Third-Party Links & Services

The 44roya platform may contain links to third-party websites or services in certain contexts, such as payment providers or game providers. This Privacy Policy applies to the 44roya platform only.

We are not responsible for the privacy practices of any third party. When you leave our platform to access third-party services, you are subject to that party's privacy policy. We encourage you to read the privacy policy of every platform you use.

All game providers integrated with 44roya are subject to strict data confidentiality agreements and receive only the game-related information necessary to operate the relevant game — not your financial details or full identity.

10Changes to the Privacy Policy

44roya may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The "Updated" date at the top of this document will reflect the latest version.

For material changes — meaning changes that significantly affect how we process your data — we will:

  • Sending notifications to your registered email or phone number at least 14 days before changes take effect.
  • Displaying a clear notice on the platform's main page.
  • In the event of major changes, requesting your consent again before you continue using the platform.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.

11Contact Our Data Protection Officer

For any questions, concerns, or requests related to privacy and data protection, you may reach us through:

  • Live Chat: Available 24 hours a day within the platform — find the chat icon and select "Privacy Inquiry".
  • Email: [email protected] — include "Privacy Request" in the subject line of your email.
  • FAQ Section: Frequently asked privacy questions are available on the FAQ page us.

All privacy requests will be acknowledged within 3 business days and resolved within 30 days. If a case requires more time, you will be notified along with an estimated resolution timeline.

We are committed to resolving all privacy complaints internally first. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

Your privacy is protected at 44roya. We believe transparency is the foundation of trust. This document will always reflect our actual practices — not empty promises. Register with confidence today.

Why Players Trusting 44roya with Their Data

Data protection is more than legal compliance for 44roya — it is a core value we uphold in every decision we make.

Regular Security Audits

44roya's security systems are independently audited every quarter to ensure there are no vulnerabilities that could compromise player data.

Dedicated & Secure Servers

Player data is stored in high-grade data centres with multi-layered physical and digital protection — including encryption at rest.

Staff Privacy Training

All 44roya staff undergo regular data protection training and are bound by legally enforceable confidentiality agreements.

Your Data Is Safe. Your Game Is Fun. Register with 44roya Today.

256-bit SSL encryption, no data selling, and full control in your hands — this is 44roya's privacy promise to every player in Malaysia.

Bahasa Melayu